Customer delivery is a $2 trillion business

August 2 2013

By this point, it is pretty safe to assume a majority of consumers have purchased something online and had it shipped to their home. Entire business empires have been built on this premise alone - just look at Amazon. However, as the eCommerce landscape has grown, so too has consumers' impatience in waiting for their packages to be delivered. That is why the latest trend is in same​-day delivery.

This is something many companies are trying to break into, and there is a financial reason behind it. According to JPMorgan Chase & Co., delivery straight to consumers' homes is a $2 trillion business. This includes $568 billion in grocery sales and $275 billion in health and personal products.

A recent article from the Chicago Tribune examined how many companies like Google, Amazon and eBay, as well as smaller local businesses, are looking to master same- or next​-day delivery.

"Consumers' and merchants' growing comfort with doing business online is helping pave the way," the article reads. "Having a large number of buyers and sellers in geographical proximity also makes the economics of same-day delivery work. That means urban residents are likely to see better availability and lower costs than those in outlying suburbs."

Because of this, many businesses will be looking for ways to improve their shipping and logistics options. For companies in Northeast, Ohio, one smart step will be to partner with a local courier service that can provide the same and next-day delivery options that customers and businesses desire.