Logistics needs transparency to be successful

In recent months, there has been a lot of talk about same day delivery. Companies like Amazon and Google are trying to get ahead of the competition with different forms of delivery service that allow consumers to make a purchase and receive the item later that day. However, the logistics infrastructure behind this can be complicated to master and it is only a part of the larger picture.

A recent article from Business 2 Community examined the current challenges that businesses face when it comes to delivery services and speed. Many retailers have yet to even get on the bandwagon and those that do are not offering choices that consumers want.

Because of this, warehousing and order fulfillment services need to be transparent and offer customers greater control over their shopping experience. This can improve consumer loyalty in a marketplace that is filled with different options.

"The days of shoppers waiting around whilst calls are made to neighboring stores in a bid to source the item are over," the article reads. "Today's shoppers expect store assistants to be able to tell them instantly that a product can be delivered, collected from another store or can be made available for collection later within a specific timeframe. In this way, out-of-stock situations need never occur."

With the help of third party logistics firm that can also operate as a warehouse and order fulfillment services, any company can start to implement a delivery service that is capable of offering the parts of a delivery service that are needed to take operations to a new level.